Voluntary Benefits

Critical illness insurance can pay money directly to you if you are diagnosed with a covered serious health condition like a heart attack or stroke. You can use the lump-sum payment to help with co-pays and deductibles or any of your other expenses. You can also choose to cover your spouse and your dependent child(ren). A $50 benefit for qualified health screening tests is also included.

File a Critical Illness Claim Online
*Before filing a critical illness claim online, please ask your physician to complete and return the Physician's Statement Form*
If you have already had your physician complete and return this form, simply select "File Online" below and follow the instructions.
Physician's Statement Form
File Online

File a Critical Illness Claim via Fax or Mail
For critical illness claims, we need information from you and your attending physician. Please provide all information requested on the Insured's Statement portion of the claim form. The Attending Physician’s statement portion of the critical illness claim form is to be completed by the physician who first diagnosed your condition. Please submit required medical documentation for the specific covered critical illness, the claimant's birth certificate, a list of the names of all doctors and hospitals in the appropriate section, as well as a signed and dated Authorization for Disclosure of Health Information (HIPAA form). Also, if you are filing during the first year of your coverage effective date, we'll need you to provide the information requested on the Pre-Existing Investigation Statement.
Please date and sign all required forms where indicated.

Forms:
Group Critical Illness Claims

Trustmark Universal Life/LifeEvents® is permanent life insurance. It provides a death benefit to your beneficiaries if you pass away, but also builds cash value and features living benefits for long-term care services. Your price won’t increase due to age, and your policy builds cash value over time.

Long Term/Convalescent Care Benefit (LTC) pays 4% of your death benefit for up to 25 months for home healthcare, assisted living, nursing home care and adult day care. There is a 90-day elimination period before benefit can be paid. To receive benefits you must meet Conditions of Eligibility for Benefits. The LTC benefit does not reduce at age 70. Benefit Restoration restores the death benefit that is reduced to pay for LTC, so your family receives the full death benefit amount when they need it most.

Your Benefits Counselor will assist you in determining the cost of your coverage.

Filing a New Claim is simple:

1. Let us know who the claim is for and who owns the policy
2. Select your claim type
3. Answer a few questions to help us process your claim quickly
4. Upload any supporting claim proof documents
5. E-sign applicable authorizations and consents
6. Review and submit

Don’t have everything you need to finish? No worries, complete what you can, save, and come back when you’re ready.

How the process works for finishing a Saved Claim Draft:

1. Click “Drafts” from your Claims Dashboard OR click “My Claims”
2. Review list and select claim you want to complete
3. Click “Edit” under “Action(s)” column
4. Pick up where you left off to finish and submit your claim

If you need to submit an Anthem Long Term Disability claim, you can do so online. The Anthem system lets you enter all the information you need to get started. Later, you can download any additional forms you might need to complete your claim.