It’s okay to not be okay!

Maintaining good mental health is essential to overall health and well-being. Mental health conditions are common, manageable, and treatable. About half of Americans will meet the criteria for a diagnosable mental health condition sometime in their lives, with symptoms starting by age 14 for the majority of people.

At TGH, we understand that our team members and their loved ones may face mental health symptoms like depression and anxiety. As such, TGH offers several programs to support your mental well-being. We encourage you to learn more about these programs that can help support you and your family.

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Mental Health Resources:

BCBS Behavioral Health ▼

Talk therapy, counseling, or psychiatric management through TGH insurance.
  • Visit FL.exploremyplan.com > "find a doctor" > search "behavioral health provider" to view a list of mental health providers who accept TGH insurance
  • You can search for providers in your area or by specialty

Employee Assistance Program ▼

Administered by GuidanceResources

Everyone needs help sometimes solving problems. Your well-being, productivity, and happiness depend on balancing your life at home and your life at work. We recognize that it’s difficult to be on task at work when you are worrying about problems at home, and you can’t devote sufficient time to yourself and your family if you’re feeling overwhelmed by the demands of your job. Your benefits package includes the EAP at no cost to you. 

When you call the toll-free line, you’ll talk to an experienced professional who will provide counseling, work-life advice and referrals. All counselors hold master’s degrees, with broad-based clinical skills and at least three years of experience in counseling on a variety of issues. For face-to-face sessions, you’ll meet with a credentialed, state-licensed counselor. You and your family get in-person help for short-term issues (up to five sessions with a counselor per person, per issue, per year) at no cost.

How do I get started?
To get started, visit GuidanceResources.com, download the GuidanceNow mobile app, or call 888-628-4824.

  • Login credentials:
    • Username: LFGSupport
    • Password: LFGSupport1

Employee Assistance Program Flyer

Employee Assistance Program Mobile App

Employee Assistance Program Overview

Employee Assistance Wallet Card

TGH Virtual Health ▼

TGH Virtual Health provides on-demand virtual behavioral health services so you can get the care you need when you need it. TGH Virtual Health's behavioral health specialists help patients address a range of mental and behavioral health issues, including:

  • Addiction
  • Anxiety
  • Big life changes
  • Depression
  • Family difficulties
  • Grief counseling
  • LBGTQ issues
  • Marital issues
  • PTSD
  • Stress
  • Work pressures
  • And more

Download the TGH Virtual Health app or visit TGH.org/virtualhealth. 

How Much Does a Telehealth Counseling Session Cost?

  • Team members with TGH EPO or POS medical coverage can expect to pay the following rates for our virtual behavioral health services:
    • Psychiatrist - $25 copay/session
    • Psychiatrist, licensed clinical social worker, counselor or therapist - $10 copay/session
  • Team members with TGH HDHP medical coverage can expect to pay the following rates for our virtual behavioral health services:
    • Subject to deductible/coinsurance
  • Team members with TGH out-of-area medical coverage can expect to pay the following rates for our virtual behavioral health services:
    • Subject to deductible/coinsurance
  • Team members without TGH medical coverage can expect to pay the following rates for our virtual behavioral health services:
    • Psychologist (initial visit) - $200/session
    • Psychiatrist (ongoing visit) - $95/session
    • Psychiatrist, licensed clinical social worker, counselor or therapist - $85/session

How to Schedule a Virtual Behavioral Health Visit
Appointments can be scheduled any day of the week from 7 a.m. to 9 p.m. and are confirmed within 72 hours of booking. Follow these steps to schedule a telehealth counseling session:

  • Step 1: Register your TGH Virtual Health account via mobile app or log into your account if you’re already registered.
  • Step 2: Request a visit through the TGH Virtual Health mobile app and select the Teladoc Behavioral Health service and answer a few questions.
  • Step 3: Select from the list of Teladoc providers (therapists, social workers, psychiatrists and psychologists). Request preferred dates and times that work best for you.
  • Step 4: Fill out a brief emotional health questionnaire. After that, your therapist will select which time and date fits in their schedule and confirm it with you.

Tava Mental Health Service ▼

Tava Mental Health Service is a free mental health benefit available to all full-time and part-time team members, their spouses, and dependent children (ages 13-25). The benefit provides up to 12 free sessions annually with licensed clinicians through Tava’s secure, web-based technology platform. After 12 sessions, you can expect to pay the following rates:

  • TGH EPO or POS Medical Plan Participants: $10 copay
  • TGH HDHP or Out-of-area Medical Plan Participants: Subject to deductible/coinsurance

Tava Program Features: 

  • No claims, no copays, no deductibles. You and your dependents will have 12 sessions (per person per year) completely covered.
  • Self-scheduled online video sessions.
  • Your identity and anything you discuss is confidential.
  • Quality care from quality therapists.

Schedule your first appointment today at care.tavahealth.com.

TAVA Overview

TAVA Flyer

Late Cancellation & No-Show Policies